Questions? Start here.

Evidio is an e-commerce intelligence platform for Shopify research. It combines a Chrome extension that reads stores and Google results while you browse, and a Cloud workspace where the stores, products and ads you save are kept, organized and compared.

For live research, yes. Store analysis and Google discovery happen in the browser, on the page you are looking at, which is something a website cannot do on your behalf. The Cloud workspace is where that research is then saved, filtered and revisited, and it opens in any browser.

Add the extension from the Chrome Web Store, then sign in with a free Evidio account. The side panel opens beside any page, and your plan is detected within seconds of signing in. There is nothing else to configure.

Yes, a free account is required for all plans. It takes 10 seconds to sign up (email or Google) and lets us track your monthly usage so you always know how many analyses you have left.

Open any Shopify storefront and click the Evidio button, or right-click the page and choose to analyze the store. The side panel reads the storefront and fills in traffic, catalog, apps, pixels and the opportunity score as each signal arrives. Save the store to keep it in your workspace.

Evidio works on Chrome, Brave, Edge, and Opera: any Chromium-based browser that supports the Side Panel API.

Evidio is built specifically for Shopify. Non-Shopify stores won't trigger the inspector. The SERP Radar will skip them automatically on Google results.

SERP Radar adds Evidio intelligence directly to supported Google results, so you can tell which results are Shopify stores and move from discovery to analysis without copying domains into another tool.

Google Search, Google Images and Google Shopping, where the extension integration is available. Results outside those surfaces are left untouched.

It only looks at results it can actually analyze. Marketplaces, directories, media sites and any domain that is not a Shopify storefront are skipped, and so are results whose destination cannot be resolved from the page. Skipping them is deliberate, and it never costs you an analysis.

Shopping results are built on a merchant and offer structure rather than a plain list of pages, so the address behind a result is not always the storefront itself. Evidio shows what it can resolve there, and stays silent rather than guessing.

Your monthly allowance is spent on Shopify stores that were actually analyzed. A result that turns out not to be a Shopify store costs nothing, and reopening a store you already analyzed within the last 24 hours does not spend a second credit.

That's by design! SERP Radar automatically scans Google results to detect Shopify stores and calculate their opportunity score. So you get instant insights without lifting a finger. If you prefer to analyze stores manually, simply toggle off 'Auto-analyze' in the extension settings. You'll still be able to trigger an analysis on any store with one click.

It reads the publicly accessible storefront the way any visitor does, then combines what it finds with external research sources and with what Evidio already knows about that store. The result is one card: traffic, catalog, products, apps, pixels, advertising, contacts and an opportunity score.

No. Traffic figures are estimates built from external signals, not analytics from the store owner. They are useful for comparing stores and spotting trends, and they should never be read as the store's real numbers.

Traffic depends on coverage from the external source. Smaller, newer or less visible stores often have too little measurable audience for an estimate, and Evidio leaves the field empty rather than inventing one.

Traffic data comes from an external provider (SimilarWeb) that limits how many requests can be made per minute. If you scroll very fast through Google results, analyze many stores in a row, or refresh repeatedly, the provider may temporarily block your IP. When this happens, the extension shows a countdown and automatically re-fetches the data as soon as the limit is lifted. To avoid this: analyze the stores that interest you in depth before moving on, and don't scroll Google results too quickly.

The score out of 100 combines up to 15 measurable factors: traffic volume, trend and sources, visitor engagement, ad pixels, live ads, tech stack, social presence, store maturity and activity, catalog size, price level, sales proof, and search visibility and context. A factor that cannot be measured on a given store is left out of the calculation rather than counted as zero, and the inspector shows the points earned by each one. It is a research indicator, not a prediction of revenue.

That's a preliminary score. The core analysis is done, but traffic data is still being fetched. As soon as it arrives, the score is recalculated and the hourglass disappears. Meanwhile, you can already use all other data (apps, pixels, catalog, best-sellers).

Evidio can only identify technologies that leave a detectable public signal on the storefront. Some Shopify apps run entirely server-side, or deliberately expose nothing recognizable, and no storefront analysis can see those.

The Free plan shows the first 10 detected apps and technologies; paid plans show the full list, out of 240+ that Evidio can recognize. The detection is the same on every plan, only the depth shown differs.

No. A pixel shows the store is equipped with that tracking technology. It does not prove a campaign is running right now, and Evidio never presents it as proof. Ad research is the part that looks for live campaigns.

Performance analysis uses Google's PageSpeed API directly, which requires a personal (free) API key. This lets us avoid charging you for that service and gives you generous quotas. You can create your key in 30 seconds from your Google account, paste it into the settings, and you're good forever.

Evidio scans the homepage, contact page and footer to find contact info. Some stores deliberately hide it (form-only), use an image instead of text, or place their details inside legal pages in an uncommon language. Our extraction catches the majority of emails and phones, but not 100%: this is a technical limit shared by all extensions of this kind.

To save your quota and respect store servers, Evidio keeps analyses in memory for 24 hours. If you reopen the same store within a day, you get the same result without using a new analysis credit. If you want fresh data, click 'Re-analyze' in the detailed view. That forces a new fetch (and uses 1 credit from your quota).

It ranks products from the catalog and product signals it can observe: the order a store gives its own collections, product age and movement, and any sales evidence the storefront exposes. Unless explicit sales evidence is available, treat the ranking as a research signal rather than confirmed sales.

Three reasons, and none of them is a failure. The public catalog may be closed, the store may not expose enough evidence to rank anything, or the analysis may have stopped before reaching them on a very large catalog. Evidio shows what the evidence supports, and says when it stopped early.

Winning products are the products across the shared Evidio record that carry the strongest combination of signals, rather than the best sellers of a single store. The Free plan shows 3 per store; paid plans show the full list.

One analysis reads up to about 2,000 products from the public catalog and stops there, so it stays fast and does not hammer the store. Beyond that point the analysis reports itself as truncated rather than pretending the catalog is complete, and products a store hides from its public catalog cannot be read at all.

It means the store hasn't enabled inventory tracking on that product: in theory, infinite quantities can be ordered. This is typical of dropshipping and print-on-demand stores, where stock is handled by the supplier. Good signal: these stores almost never go out of stock, which often means the product sells really well.

Yes. Stock check reads what the storefront publicly reports for a product and shows the movement between two checks, which is how a product that keeps selling becomes visible. It reads the public storefront, so a store that hides inventory reports nothing.

Yes, from the moment a product is in your workspace. Each new observation adds a point, so the curve builds up over time rather than existing retroactively, and how many observations are kept per store depends on your plan.

Yes. Saved products live in My Workspace next to your saved stores and ads, and can be filtered, sorted and reopened later. Saving is a deliberate gesture: browsing a product never adds it.

Ad research currently brings together Meta, Google and TikTok. Coverage is not identical across the three, and TikTok's public library only covers the EEA, the UK and Switzerland.

A detected pixel means the store has installed a tracking tool (Meta, TikTok, Google Ads…) on their site, but it doesn't necessarily mean they have active ads right now. Ad libraries (Meta Ad Library, TikTok Library, etc.) only show live campaigns. The store may have paused its ads, temporarily stopped a campaign, or set up the pixel in advance before launching. Come back a few days later: the ads may reappear.

Ad research depends on public ad libraries, on the advertiser being identifiable, and on the platform answering. When an advertiser cannot be matched to the store with enough confidence, Evidio shows nothing rather than attributing someone else's campaign to it.

Evidio marks an ad as active when the platform reports it as such. Where a source does not report that state, the ad is shown without an active flag rather than being assumed live.

It is how long an ad has been running. An ad that stays up for weeks is a useful research signal, because advertisers rarely keep paying for something that does not work, but duration on its own does not prove profitability.

When the ad's public landing page makes the relationship observable, yes: the creative is associated with the product it promotes. Ads that point at a collection, a homepage or a redirect chain cannot be linked, and Evidio leaves those unattached.

Yes. Saved ads live in My Workspace as your own swipe file, with the store and the product they came from, so a creative you liked can be found again months later.

Yes. A creative can be downloaded from its drawer, image or video, as the platform published it. That is separate from the page media tools, which collect the assets of a storefront rather than of an advertisement.

Discover explores what Evidio already knows: the stores, products and creatives that every analysis has contributed. My Workspace holds only what you deliberately saved. A store you meet on Google joins the shared record; it enters your workspace when you save it.

Every store analyzed by an Evidio user enriches a shared database. Every plan can search it by name, niche, country or traffic. The free plan gets the first ten results of a search; Pro and Agency browse the database page by page, with the winning-product and ad explorers. Opening a profile from the database does not run a new analysis.

Yes. Your workspace is hosted, so the stores, products, ads, tags and notes you save are available in the extension and on the web dashboard, and follow you to a new computer. The extension also keeps a working copy on your device so the panel opens instantly and stays readable offline.

Free registers 1 device. Pro and Lifetime register 2, with 1 active at a time. Agency registers 10, with 5 active at once. Devices are managed from your dashboard.

Each device registers itself against your account, which is what keeps the plan limits meaningful and your licence yours. Signing in with the same account is all it takes. If you are at your limit, the oldest inactive device is released automatically after ten minutes of inactivity.

History depth follows your plan: 30 days on Free, 365 on Pro and Lifetime, 730 on Agency. The shared record keeps its observations for everyone; what the plan sets is how far back yours is served. The pricing page has the full matrix.

Yes, side by side. Free compares 2 stores at a time, Pro and Lifetime 5, Agency 10. Past ten columns a comparison stops being readable, which is why no plan goes further.

Yes, to CSV, Excel and JSON, with up to 55 columns per store. Free exports 1 file per month of up to 25 rows; paid plans export without those limits.

Not yet. A REST API for bulk analysis is planned. Check our roadmap for updates.

Yes, and it is an ongoing plan rather than a trial. Free includes 25 Shopify analyses per month, the full SERP Radar with real scores, store inspection at preview depth, a hosted workspace and one export per month. A result that turns out not to be a Shopify store costs nothing. The pricing page has the full comparison.

Volume, depth, history and storage. Pro raises the monthly allowance from 25 to 1,000 analyses, removes the preview limits so every ad, best seller and app is shown with full traffic and catalog detail, keeps 365 days of history instead of 30, holds 5,000 stores instead of 100, and lifts the export limits.

Agency is Pro plus what a team needs: up to 10 client workspaces, 5 members with roles, an activity log, 5,000 analyses per month, 25,000 stores, 730 days of history and 5 devices active at once.

Lifetime is a one-time purchase for the same individual product as Pro, within its own Lifetime limits: the Chrome extension, the hosted Cloud workspace, extension-to-Cloud synchronization, the shared store database, 1,000 analyses per month and 5,000 stores kept in the workspace. Future improvements to those core capabilities are included. What is not automatically included are the capabilities whose cost recurs for us: team collaboration, client workspaces, scheduled monitoring, automations, API capacity, paid third-party services and AI credits.

Lifetime excludes the capabilities whose cost recurs for us: team collaboration, client workspaces, scheduled monitoring, automations, API capacity, paid third-party services, AI credits and capacity beyond the Lifetime limits. Everything the individual product does is included, the Cloud workspace, synchronization and the shared database among it.

They are the same product, sold on two payment terms. Pro is a subscription with 1,000 analyses per month and 5,000 stores kept in the workspace. Lifetime is a single payment with 1,000 analyses per month and 5,000 stores, for life. Their capability sets are identical, and a test in our codebase asserts it so the rule cannot erode one release at a time.

You'll see a notification when you hit your analysis limit. Your existing data stays accessible: you just can't run new analyses until the counter resets on the 1st of next month.

Yes! Yearly billing includes 2 months free. Pro goes from €49/month to €40.83/month (€490/year), and Agency from €149/month to €124.17/month (€1,490/year). All displayed prices include applicable taxes; the final tax breakdown is shown at checkout.

It's automatic! After payment, your account is upgraded instantly. Just make sure you're logged in with the same email you used to purchase, and the extension will detect your plan within seconds.

Activation is automatic within seconds of payment. If it doesn't happen: 1) Make sure you're logged into the extension with the email you used to pay. 2) Open the extension dashboard: it auto-resyncs. 3) If still nothing, log out then log back in. As a last resort, contact us with your Stripe receipt number.

Yes, anytime. Upgrades take effect immediately. Downgrades apply at the end of your current billing period. Your data is never deleted when changing plans.

From your online Evidio dashboard, open the Billing section and click 'Manage my subscription': this opens the Stripe portal where you can cancel in one click. Cancellation takes effect at the end of the current billing period, and you keep your Pro access until then. No action needed on our side.

Stripe automatically retries the payment over several days. You'll get emails asking to update your payment method. If no payment goes through after multiple attempts, your account reverts to the Free plan, but your data (saved stores, products, tags) stays intact. You can reactivate your plan at any time without losing anything.

Yes. All paid plans have a 14-day money-back guarantee, as long as fewer than 25 analyses have been used since the purchase. Use the online withdrawal function or contact us within 14 days of purchase.

Yes, an official invoice is generated for every payment and emailed to you. You can also find invoices in the Stripe portal from your dashboard. Enter a valid VAT number before payment when applicable; Stripe applies the appropriate tax treatment and shows the final breakdown at checkout.

The panel fills in as each signal arrives, so an empty panel usually means the analysis has not finished or could not read the storefront. Reload the store's public page and run the analysis again. If it stays empty, the store is most likely blocking the read, which the next answer covers.

The inspector only activates on Shopify stores. If the site runs on WooCommerce, Wix, PrestaShop, Magento or other platforms, the extension detects that and won't run an analysis. We focus on Shopify to guarantee accurate data. Support for other platforms is on the roadmap.

The analysis needs a public storefront it can read. It fails when the store is password protected, when it blocks automated requests, when its public catalog is closed, or when it answers in a way Evidio cannot interpret. Open the storefront normally, then run the analysis again; if it keeps failing, send us the store address.

An analysis is several reads rather than one: the storefront, the catalog, the ad libraries and the traffic estimate each answer at their own pace, and the score is recomputed as they land. A large catalog, a slow store or a rate-limited source stretches the wait. Everything already collected stays usable while the rest arrives.

Almost every capability exists on every plan; what changes is depth and volume. When a panel shows a preview instead of a full list, it is showing real data from that store, truncated to your plan rather than hidden behind a locked screen. The pricing page lists what each plan opens.

Technically yes, but you need to allow the extension in private mode from your browser settings, and your analysis history will be erased when the private window closes. For normal use, we recommend regular browsing.

Each one has a job. The side panel and context menu open Evidio beside the page; storage keeps your preferences and a working copy of your workspace on your device; tabs tell the panel which page it is describing; scripting reads the public storefront during an analysis; an offscreen document parses that HTML without touching your page; alarms resume work already under way; one cookie permission reads the technical cookie that Meta's ad library requires. Site access is broad because Evidio cannot know a storefront's address in advance: on any page a local check looks for Shopify markers and stops there when it finds none. The privacy policy lists every permission.

No. Evidio works like a regular browser visit. Store owners cannot distinguish your visit from any other visitor.

Your annotations are. Tags, notes, statuses, saved products and comparisons stay inside your workspace, and no other account can see them. The public information read from a storefront, its catalogue, its apps, its advertising signals, is kept by Evidio so that a store one account has already analysed does not have to be collected again for the next. That shared record holds facts about shops, not about you. The privacy policy sets out the detail.

No. Evidio does not sell, rent or share personal data, and its revenue comes from subscriptions only. It does collect what the service needs to run: your account, your usage counters and a log of the analyses you start. The shared record holds public facts about shops, not about you.

Go to your online dashboard, Settings → Account → Delete account. This permanently removes your account, your licence, your registered devices and your workspaces: the stores you saved, your notes, tags, statuses, comparisons and revealed contacts go with them. Public observations already contributed about third-party storefronts stay in the shared database, detached from your account: they describe other businesses, not you. The working copy the extension keeps on your device can be cleared separately from its settings, in the 'Danger zone' section.