Consumer right

Withdraw from your Evidio contract

Submit your declaration online, review it before confirmation and keep your dated receipt.

Consumers may exercise their statutory right of withdrawal within 14 days from conclusion of an eligible distance contract.

If you asked for immediate access at checkout and acknowledged losing your right of withdrawal, the statutory right no longer applies to that purchase. Our commercial guarantee may still apply, as long as fewer than 25 analyses have been used since the purchase: submit this form and we will check.

This function does not limit any other method of making an unambiguous withdrawal declaration or any mandatory legal right.

Withdrawal declaration

All fields marked as required identify you and the contract concerned.

Optional, but helpful: Stripe invoice, receipt, payment or order reference.

For processing details, see our refund and withdrawal policy